These Terms of Service (“Terms”) govern your access to and use of the website guarocompanyllc.com (the “Site”) and any related services, communications, or transactions offered by Guaro Company. By accessing the Site, placing an order, or otherwise engaging with us, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.
1. Eligibility
You must be at least 18 years old and capable of entering into a legally binding agreement to use this Site or place orders. By using the Site, you represent that you meet these requirements. If you are using the Site on behalf of a business or organization, you confirm that you have authority to bind that entity to these Terms.
2. Use of the Site
You may browse publicly available areas of the Site without registering. However, certain features—such as requesting price lists, placing orders, or accessing account-specific content—may require you to provide accurate and current information. You are responsible for maintaining the confidentiality of any account credentials you create and for all activities that occur under your account.
You agree not to:
- Use the Site for any unlawful purpose or in violation of these Terms.
- Attempt to gain unauthorized access to any part of the Site, its servers, or related systems.
- Interfere with the proper functioning of the Site, including by introducing viruses, malware, or other harmful code.
- Scrape, harvest, or otherwise collect data from the Site without our prior written consent.
- Misrepresent your identity or affiliation with any person or entity.
3. Products and Pricing
We offer a variety of products, which may be available for wholesale or retail purchase depending on your customer type. All product descriptions, images, and specifications are provided for informational purposes and may be updated without notice. Prices listed on the Site are subject to change at any time and do not include taxes, shipping, or handling unless otherwise stated.
We reserve the right to refuse or cancel any order, including after confirmation, if we determine that the product is unavailable, the price was listed in error, or the order appears fraudulent or violates these Terms.
4. Orders and Acceptance
When you place an order, you are making an offer to purchase. We may accept or decline that offer at our discretion. An order is not considered accepted until we provide a written confirmation (via email, WhatsApp, or other communication channel) or ship the goods. We may require additional verification or information before processing an order.
5. Payment
Payment terms will be communicated at the time of order. For approved wholesale customers, payment may be due on net terms, by credit card, bank transfer, or other methods we accept. Retail customers must pay in full at the time of purchase. You agree to provide valid and accurate payment information and authorize us to charge the total amount due, including any applicable taxes and fees.
If we extend credit to you, you agree to pay all invoices by the due date. Late payments may incur interest or result in suspension of your account or future orders.
6. Shipping and Delivery
We will arrange shipping to the address you provide. Shipping costs, delivery timelines, and carrier information will be provided at checkout or during order confirmation. Risk of loss passes to you once the goods are handed to the carrier. We are not responsible for delays caused by carriers, customs, or events outside our control.
For international shipments, you are responsible for any import duties, taxes, or fees imposed by your country.
7. Returns, Replacements, and Claims
Because many of our products are sold in bulk or as wholesale, our return policy may vary by order. If you believe you received incorrect, damaged, or defective merchandise, you must notify us within [X] days of delivery with photographic evidence and a description of the issue. We may offer a replacement, credit, or refund at our sole discretion.
Custom or special-order items are non-returnable unless they arrive damaged or defective. Items that have been used, altered, or resold by you are not eligible for return.
8. Intellectual Property
All content on the Site, including text, graphics, logos, images, videos, software, and product listings, is owned by Guaro Company or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any part of the Site without our express written permission.
You may print or download portions of the Site for your personal, non-commercial use only, provided you do not modify the content and retain all copyright notices.
9. User-Generated Content
If you submit reviews, comments, product suggestions, or other content to us (via the Site, email, or social media), you grant us a worldwide, royalty-free, perpetual, irrevocable, and sublicensable license to use, reproduce, modify, publish, and display that content in any media. You represent that you own or have the right to submit such content and that it does not infringe on any third party’s rights.
We reserve the right to remove any user-generated content that we deem inappropriate, offensive, or in violation of these Terms.
10. Third-Party Links and Tools
The Site may contain links to third-party websites or services. We provide these links for convenience only and are not responsible for the content, privacy practices, or availability of those external sites. Your interactions with third parties are governed by their own terms and policies.
11. Disclaimer of Warranties
The Site and all products and services offered through it are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components. Product images and descriptions may not perfectly reflect actual items due to variations in packaging or manufacturer changes.
12. Limitation of Liability
In no event shall Guaro Company, or their officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, arising out of or related to your use of the Site or any products purchased, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from these Terms or your use of the Site shall not exceed the amount you paid to us for the specific product or service giving rise to the claim in the three months preceding the event.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
13. Indemnification
You agree to defend, indemnify, and hold harmless Guaro Company, and their respective officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of:
- Your use of the Site or violation of these Terms.
- Your violation of any third-party right, including intellectual property or privacy rights.
- Any content you submit or transmit through the Site.
14. Termination
We may suspend or terminate your access to the Site or any account you have with us at any time, with or without cause, and without prior notice. Upon termination, all rights granted to you under these Terms will immediately cease. The provisions of these Terms that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and indemnification) will remain in effect.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict of law principles. Any dispute arising from or relating to these Terms or your use of the Site shall be resolved exclusively in the state or federal courts located in Miami-Dade County, Florida. You consent to personal jurisdiction and venue in those courts.
Before filing any legal action, we encourage you to contact us directly to seek a resolution. We will make good-faith efforts to resolve any dispute informally.
16. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices, legal requirements, or service offerings. The updated version will be posted on this page with a new effective date. By continuing to use the Site after changes are posted, you accept the revised Terms. If you do not agree, you must stop using the Site.
17. Miscellaneous
- Entire Agreement: These Terms, together with our Privacy Policy and any other documents referenced herein, constitute the entire agreement between you and Guaro Company regarding your use of the Site and supersede all prior agreements.
- Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
- Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
- Force Majeure: We are not liable for delays or failure to perform caused by events beyond our reasonable control, including natural disasters, pandemics, government actions, or carrier disruptions.
18. Contact Information
If you have any questions about these Terms or need to contact us for any reason, please use the following details:
Guaro Company LLC
13463 NW 19th Lane
Miami, FL 33182
USA
Email: admin@guarocompanyllc.com
Website: guarocompanyllc.com