Guaro Company (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website guarocompanyllc.com (the “Site”) or interact with us through other channels such as WhatsApp, email, or phone. Please read this policy carefully. By using our Site or services, you agree to the practices described here.
1. Information We Collect
We may gather different types of information depending on how you interact with us:
Information you provide directly:
- Contact details such as your name, email address, phone number, and WhatsApp number.
- Business information, including your store name, type of business, and location (city/country).
- Purchase preferences and product interests.
- Payment information when you place an order (processed securely by third-party payment providers; we do not store full card numbers).
- Any messages, comments, or files you send to us.
Information collected automatically:
- Device and browser data, such as IP address, browser type and version, operating system, and screen resolution.
- Usage data, including pages visited, time spent on the Site, referring URLs, and exit pages.
- Cookie and similar technology data as described in Section 5.
Information from third parties:
- If you interact with us through social media platforms or advertising networks (e.g., Meta), we may receive aggregated or profile information that you have made public or that those platforms share with us in accordance with their own privacy policies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to inquiries, provide quotes, and process orders.
- To send you product updates, promotions, and relevant commercial communications (only if you have opted in or where permitted by law).
- To improve our Site, product offerings, and customer service.
- To analyze usage trends and administer the Site.
- To comply with legal obligations and protect our rights and the rights of others.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
3. Sharing Your Information
We may share your information with service providers who perform functions on our behalf, including:
- Payment processing companies
- Shipping and logistics partners
- Communication platforms (such as WhatsApp Business)
- Analytics providers (e.g., Google Analytics)
These third parties are authorized to use your information only as necessary to provide these services to us and are contractually required to keep it confidential.
We may also disclose your information if required by law, to enforce our policies, or to protect the safety and integrity of our business and users.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, understand how our Site is used, and deliver targeted advertising.
Types of cookies we may use:
- Strictly necessary cookies: These are essential for the Site to function properly, such as enabling navigation and secure areas.
- Analytical/performance cookies: They help us understand how visitors interact with the Site by collecting anonymous data (e.g., Google Analytics).
- Advertising cookies: These track your browsing habits to show you relevant ads on other platforms (e.g., Meta Pixel).
You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit (SSL/TLS)
- Access controls and authentication procedures
- Regular security assessments of our infrastructure
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Choices and Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing the data we hold about you
- Correcting inaccurate or incomplete information
- Requesting deletion of your data
- Objecting to or restricting certain processing activities
- Opting out of marketing communications at any time by following the unsubscribe instructions or contacting us directly
- Disabling cookies through your browser settings
To exercise any of these rights, please contact us using the details in Section 10. We will respond to your request within a reasonable timeframe.
8. Children’s Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it.
9. International Data Transfers
Your information may be stored and processed in the United States or other countries where our service providers operate. These jurisdictions may have different data protection laws than your country of residence. By using our Site, you consent to the transfer of your information to these locations.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Guaro Company LLC
13463 NW 19th Lane
Miami, FL 33182
USA
Email: admin@guarocompanyllc.com